PwC's Academy - Standard operating procedures

Access the Standard Operating Procedures_________________________________________________________________________________________________________________________________

5. Training Development

5.4. Certification Administration

Exit SOPs

Policy ID 5.1.4

5.4.1 Accessibility of certificates and transcript
The accessibility of certificates and transcripts:
  • will be made available after meeting the necessary criteria (such as attendance and assessment);
  • are generated via LMS and made available for download with the respective trainee digitally;
  • will remain directly accessible on LMS by the trainee for the term that the course is available online;
  • can be printed by the Academy upon request and subsequently picked up from the Hub or sent by registered post
In the case where an individual wants to revoke the data from LMS for GDPR purposes, the certificate can be collected in person or sent by email or post as mentioned above.
Step 1 | In the Certificate topic, click on the Certificate.
Step 2 | A list of people who downloaded it and when will be shown. This is also the page where the Training Coordinator can download the certificate to send to the learner.


5.4.2 | Management of certificate registrar / annual reporting
Who: Head of Academy
When: Once a year in XXXX
Step 1 |  Fill in the template
Step 2 | Send it to MFHEA